Accessibility Statement
Our commitment to making insurance services accessible to everyone
Last Updated: January 2025
Our Commitment to Accessibility
McCorquodale Health & Life Insurance is committed to ensuring that our website and services are accessible to people with disabilities. We believe that everyone deserves equal access to life insurance information and services, regardless of their abilities.
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our digital platforms and physical services.
Accessibility Features
Visual Accessibility
- High contrast color schemes for better readability
- Scalable text that works with browser zoom up to 200%
- Alternative text for all images and graphics
- Clear, readable fonts and appropriate font sizes
- Consistent navigation and layout structure
Keyboard Navigation
- Full keyboard navigation support
- Visible focus indicators for all interactive elements
- Logical tab order throughout the website
- Skip links to main content areas
- Keyboard shortcuts for common actions
Screen Reader Compatibility
- Semantic HTML markup for proper structure
- ARIA labels and descriptions where needed
- Descriptive headings and page titles
- Form labels clearly associated with inputs
- Status messages and error notifications
Motor Accessibility
- Large click targets for buttons and links
- Adequate spacing between interactive elements
- No time limits on form completion
- Alternative input methods supported
- Drag and drop alternatives provided
Alternative Access Methods
We understand that digital accessibility needs vary, and we offer multiple ways to access our services:
- Phone Consultations: Call (251) 802-3700 to speak directly with a licensed agent
- Email Support: Send questions to charles@alabamacares.com
- In-Person Meetings: We can meet at your location throughout the Dothan area
- Large Print Materials: Insurance documents available in large print format
- Audio Explanations: Verbal explanation of policy terms and conditions
- Interpreter Services: We can arrange for sign language interpreters when needed
Ongoing Improvements
We are continuously working to improve the accessibility of our website and services. Our efforts include:
- Regular accessibility audits and testing
- User feedback integration and response
- Staff training on accessibility best practices
- Technology updates to support assistive devices
- Collaboration with accessibility experts
Third-Party Content
Some content on our website may be provided by third-party insurance companies or service providers. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content. If you encounter accessibility issues with any content, please contact us and we will work to provide alternative access methods.
Feedback and Support
We welcome feedback about the accessibility of our website and services. If you encounter any barriers or have suggestions for improvement, please let us know:
Phone: (251) 802-3700
Email: charles@alabamacares.com
Response Time: We aim to respond to accessibility concerns within 2 business days
When reporting accessibility issues, please include details about your assistive technology, browser, and the specific problem you encountered.
Legal Compliance
Our accessibility efforts align with federal and state requirements, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Alabama accessibility regulations
- Web Content Accessibility Guidelines (WCAG) 2.1
Contact Information
For accessibility support or to request alternative formats:
McCorquodale Health & Life Insurance
Phone: (251) 802-3700
Email: charles@alabamacares.com
Serving: Dothan, Alabama and Wiregrass Region
Hours: Monday-Sunday 8:00 AM – 8:00 PM
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